Willen On Ice, Milton Keynes

Safety Rules & Information

Follow our simple rules to help make skating a safe and enjoyable experience for everyone.


  • Maintain control of your speed and direction
  • Wear gloves and winter outdoor clothing
  • Skate in an anti-clockwise direction
  • Adhere to signs and instructions from rink staff
  • Correctly tighten your boots
  • Secure loose items and clothing
  • Act in a safe, respectful and considerate manner
  • Pass other skaters and obstructions with care
  • Hold onto the barriers for support


  • Don't skate in large groups or obstruct other skaters
  • Don't carry children
  • Don't skate whilst under the influence of drugs, alcohol or medication
  • Don't enter the ice without ice-skates
  • Don't climb, sit or put skates on barriers and other equipment
  • Don't smoke, eat or drink outside of designated areas
  • Don't skate beyond your limits or cause a risk to yourself or others
  • Don't leave litter or objects on the ice
  • Don't use skating aids faster than walking pace

Please speak with ice-rink staff if you have any questions, safety concerns, spot any hazards or if you sustain an injury.

For everyone's safety, do not act in a manner that may cause or contribute to the injury of yourself or any other person.
Failure to adhere to any rules or instructions may result in removal from the facility without refund.

Emergency Procedures

  • Exit by your nearest marked fire exit if the fire alarm sounds.
  • Follow the instructions of marshals.
  • Avoid blocking exits from the ice or marquee.
  • Walk at a reasonable pace, but do not run.
  • Do not return to skate hire or the rink until being informed it is safe to do so

Children Under 16

Children under 16 must be supervised from a viewing area by a responsible adult. Children aged 8 and under must be accompanied onto the ice by a responsible, ticket holding, adult.

Children who cannot walk without support are not permitted on the ice.

Assumption Of Risk

Everyone that enters the ice-rink or event does so at their own risk.
By participating in ice-skating you are deemed to have knowledge of and assume the inherent risks which include, but are not limited to, injuries as a result of:

  • Changing ice-conditions due to general use or weather conditions.
  • Collisions with other skaters or individuals.
  • Falls, slips and trips.
  • Contact with obstructions, objects or artificial
    structures that are within your intended path of travel.

All skaters must carefully consider if they can safely participate without endangering other participants, staff, or themselves.
You should use your own judgement and not participate in ice-skating if any of these apply to you:

  • Pregnancy or mobility problems.
  • The usage of prescribed drugs.
  • A high predisposition to injury caused by falls (due to age, weight or other factors).
  • Current medical conditions.
  • Previous serious medical conditions or injuries.
  • Recently broken bones, knee problems, joint problems, or dislocations.
  • Head injuries.

The Event Organiser shall not be liable for any injury, loss or damage however caused, except for matters which we cannot by law restrict or exclude.

Skate Hire and Personal Possessions

To avoid injury, hands and bare feet should be kept off the floor except where absolutely.
Walk slowly and carefully whilst wearing skates and avoid other people.

Skate hire is available from junior size 8 up to adult size 13, subject to availability.

All personal property brought onto site is done at personal risk.
The Event Organiser does not take responsibility for the damage or loss of personal items, and there is no storage for personal items (except shoes at Skate Hire).

CCTV, Filming and Photography

Security and 24 hour CCTV cameras are utilised across the Event Area and ice-rink for insurance, fraudulent claims, safety and to assist with queries or complaints. All images, video and audio may be retained for more than 5 years.

Photography or filming may be undertaken by the Event Organiser or third parties authorised by the Event Organiser. Images, audio and video may be utilised for promotional or publicity purposes across physical and online platforms. The copyright and intellectual property rights that subsist in or arise out of these materials shall be absolutely owned by the Event Organiser or the third parties authorised by the Event Organiser. Speak with the rink supervisor if you do not wish to be featured.

Permission must be obtained from the Event Organiser to film, photograph or record audio in a professional capacity or for commercial gain. Any photography or video recording taking place may be restricted at any time at the discretion of the Event Organiser.